Shipping
Shipping
Orders are generally processed in 2-7 business days. If an item is back ordered or we believe it will not reach you within the delivery standard you selected, we will notify you via e-mail as soon as possible and provide you with options that may work.
Express shipping is available at checkout and is done through Canada Post which has a projected arrival of 2 to 4 days, this is in addition to the above 1-3 day processing time listed above. If your order is urgent please email lisa@pinnedupbralounge.ca for possible options.
Preorders are generally shipped within 2 weeks unless noted differently on the item page. If you have a question about your preorder please contact us at: info@pinnedupbralounge.ca
International Customers: You are responsible for all duties, tariffs, import taxes, and customs fees associated with your order. If the shipping carrier requires these charges to be prepaid, we will send you a separate invoice for the applicable amount. This invoice must be paid before your order can be shipped. Any additional charges assessed at delivery or afterward are also the customer’s responsibility.
Local Pickup
We are a located at 227 Main St North Unit 1A, Markham Ontario, L6A 2E1. When checking out online you will be able to choose a local pick up option at our storefront. Once you place your order it is usually prepared in 1-2 days. If your order is urgent, please e-mail lisa@pinnedupbralounge.ca to inquire about arranging a faster pick up date and time.